Ken Cheung
Customer Program Manager at Cisco
Based in Hong Kong
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Seniority
Manager
Department
General Business & Management
Location
Hong Kong
Industry
Software Development
Company size
95K
Contact information
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k•••••••@cisco.com
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Background
About Ken Cheung
Experienced Information Technology professional working in a multi-cultural environment with excellent track records in service sales and technical support. Key member of a global service delivery team for a high-profile Managed Service engagement. Skilled collaborator working with cross-functional teams, customers, and partners. Customer Program Manager - Service Manager on a Managed Service global account. Solution Specialist with broad experience in selling and scoping customized solution. Technical support manager handling all escalation supports from local regions. Specialties- Pre-sales consulting - Managed Service - Post-sales support - Multi-language support center operations - Network operation - Network security
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