Verified recordSoftware Development

Ken Dick

Principal Customer Success Account Manager at Microsoft

Based in St Peters, United States

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Seniority

Manager

Department

Customer/Client Service

Location

St Peters

Industry

Software Development

Company size

227K

Contact information

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k•••••••@microsoft.com

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Background

About Ken Dick

With over 18 years of experience at Microsoft, I am a certified and results-driven technology professional with deep expertise in aligning Microsoft solutions to meet strategic business objectives. In my current role as a Principal Customer Success Account Manager, I partner closely with enterprise customers to accelerate their digital transformation, drive adoption, and maximize ROI across the Microsoft cloud ecosystem. Previously, I served as a Modern Desktop Technical Solutions Professional (TSP), where I specialized in Windows Client technologies, delivering scalable, secure, and user-centric solutions that improved operational efficiency and end-user experience. I am passionate about cross-functional collaboration, and I consistently work across teams and partners to execute business-critical initiatives and elevate customer satisfaction and long-term value.

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