Ken Hirschkind

Background

About Ken Hirschkind

Senior executive, non-profit board member, and change agent with a passion for growing and scaling businesses, solving complex problems, building high-caliber teams, and utilizing change management. Successfully transformed global operations in dynamic and rapidly scaling environments to efficiently implement best-in-class practices while building significant shareholder value and a culture of trust and transparency. Deep experience in both multinational enterprises and driving start-up environments to scale. Selected Achievements: At Pega: Developed Pega’s client success strategy from concept to Executive team approval in five months; oversaw strategy execution, onboarding of two regional VPs, over 60 CSMs globally and an operations team in less than a year At Pega: Stabilized a small consulting operations team and grew it into a worldwide, world-class enterprise-class organization to support Pega’s growth from a $462M to over $1B in annual revenues At Endeca: Implemented Xactly Incent compensation system to automate the administration of nearly $20M in annual compensation calculations and incentive statements resulting in an estimated 3% savings in compensation payment errors and a 50% reduction in compensation processing time At Endeca: Migrated Endeca’s PSA system from QuickArrow to OpenAir, keeping continuity of processing for over $3M in monthly service billings and support of 150 active system users Selected Skills- Strategic Planning & Implementation - Operational Improvement - Change Management - Business Transformation - Financial Forecasting and Analysis - P&L Management - Client Relationship Building - Consensus Building - International team leadership - M&A Due Diligence and Integrations - Incentive Compensation Design