Seniority
Manager
Department
Information Technology
Location
Sydney
Industry
Banking
Company size
16K
Contact information
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k•••••••@westpac.com.au
Phone
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Background
About Ken Lau
I’m a highly skilled and dedicated IT professional with over 15 years’ experience in the telecommunications industry specialising in the OSS Assurance domain. I understand the business needs and customer focus beyond the technical and technology aspects to provide solutions for the affected areas. Strong professional skills in: Telco, ITIL, OSS, Assurance, ServiceNow, Incident Management, Performance Management, Service Management, MicroFocus, HP Openview, Internet Protocol (IP), TeMIP, SNMP and Unix.If you have a project I can help with, connect with me.
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