Ken Naylor

Background

About Ken Naylor

A operations and strategic planning manager. Extensive success at deploying private sector and publicly subsidised fibre projects in areas with difficult business cases. Double digits revenue growth, while reinvesting the profits back in the company and community. Successful in combining business priorities with team building skills to generate significant bottom line contributions. Recognised for setting and achieving high standards while motivating team moral. Sales Development Skills Summary • Customer Escalation and Resolution • Graff Sales Skills = Sales Results • Managing Matters Graduate • Target Management • Behaviour Development • Training and Accountability • New Product Launch & Training • Excellent Employee Engagement Operations Management Skill Summary • Developed Right People/Right Places • Loss Prevention Implementation • Coaching/Development of Direct Reports • Opened/Closed Retail locations • Basic P&L Management • Identifying Performance gaps, building plans to resolve and improve Specialities: Fibre Planning and Project Manager, Business Management, Operating and Capital Budget Development, Retail Sales Behaviour Training, Basic P&L Analysis, Retail Shrink Control, Training and Development, Customer Experience.