Kendra Blaney
Implementation Project Manager at Absorb Software
Based in Ironwood, United States
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Seniority
Manager
Department
Operations
Location
Ironwood
Industry
E-learning
Company size
662
Contact information
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k•••••••@absorblms.com
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Background
About Kendra Blaney
High-energy Implementation & Customer Success strategist with 5+ years of experience thriving in high-paced hybrid environments. Dedicated to improving the overall customer experience, creating engaged customers, and facilitating organic growth through product adoption. Passionate about learning intricate systems and optimizing for both internal and customer-facing procedures creating efficiencies in customer engagement, tracking, and reporting. Vast experience with incoming and outgoing communications through face-to-face, phone, email, live chat, video conferencing & webinar-style delivery. Proficient in learning custom CRM systems and well-known systems, including but not limited to: Salesforce•Zendesk•Planhat•Jira•Confluence•Trello•Outreach•Marketo•Gong•Adobe Connect•Adobe Sign•Adobe Captivate•Adobe Captivate Prime•Zoom•Google Suite•Microsoft Suite and Teams•Concord•Docusign•Zapier•Smartsheets•Slack•Dropbox•SAML Single Sign-on configurations•Telephony • VoIP
Decision-makers
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Holden Johnson
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- TGStaff
Taylor Gormley
Technical Analyst Ii · Information Technology
- MWManager
Melissa Wu
Senior Client Success Manager · Customer/Client Service
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