Kendra McFadden

Background

About Kendra McFadden

I’m a product-focused leader building and scaling enterprise platforms at the intersection of customer needs, product strategy, and delivery. At Hopper, I support the Capital One Business Travel platform—one of the largest and most complex enterprise accounts—partnering closely with product, engineering, design, and commercial teams.My work spans product discovery, roadmap input, requirements definition, launch readiness, and post-release iteration. I translate enterprise customer needs and real-world usage into scalable product capabilities that balance customer value, technical feasibility, and business impact.Through direct engagement with Capital One stakeholders and internal teams, I’ve influenced prioritization, surfaced actionable insights from customer feedback and data, and helped drive adoption of new platform features across a large, distributed user base.I’m particularly passionate about- Product discovery and user-centered problem solving- Turning enterprise customer insight into product strategy- Cross-functional collaboration to ship impactful B2B products