Kenneth James
Regional Manager at Access Storage
Based in Canada
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Seniority
Manager
Department
General Business & Management
Location
Canada
Industry
Real Estate
Company size
161
Contact information
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k•••••••@accessstorage.ca
Phone
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Background
About Kenneth James
Highly personable Customer Service Professional with over ten years of experience in account management, claims, new business development, and store operations within the retail, and marketing industries. Talent for identifying customer needs and presenting appropriate company product and service offerings. Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business. Track record of assisting in the design and implementation of reporting procedures that reduce labor costs and improve customer-satisfaction ratings. Expertise in resolving escalated customer service issues. Secured numerous company achievement awards for delivery of exceptional customer service. Proficient with Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft PowerPoint®, Microsoft Access, and Microsoft Outlook®).
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