Kenneth Obando
Profesor De Fotografía at Universidad Del Arte Ganexa
Based in Panama City, Panama
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Seniority
Staff
Department
Other
Location
Panama City
Industry
Higher Education
Company size
85
Contact information
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k•••••••@ganexa.edu.pa
Phone
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Background
About Kenneth Obando
Business Administration, Marketing and Advertising graduate with experience managing queues in a Customer Service, Help Desk Services environment and Operations plus managing financial costs, budgets and targets to ensure gross margin goals are met. Strong Command and Managerial Courage Skills. Strong Customer Service skills and ensure resolution. Drive for results is a must. Experience in queue transitions and deployment. Experience in DMAIC Methodology (Define, Measure, Analyze, Implement, Control) in order to fix broken processes and deploy new ones. Experience in implementing internal and external selection processes for Front Line Technicians, Supervisors and Managers. Experience managing Customers, Complaints and Escalations.
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