Kenneth Sarni

Background

About Kenneth Sarni

Customer-focused entrepreneur who grows startups, revives stalled businesses, and accelerates sales and margins. Identifies opportunities to take company to next level, applies creative problem-solving talent to remove bottlenecks, builds and inspires engaged and productive teams. Able to consult with organizations to increase sales and efficiencies. Operations expert with feel for what is needed to make idea into successful business. Started and grew multiple successful businesses by attention to customer needs and efficient delivery. Creative problem solver convinced that problems are reverse of growth opportunities. Knack for refining processes to enhance margins. Team leader with passion for developing talent to optimize employees' chance at success. Strong people management and motivation skills, able to rally team to capture big wins. Tough but fair negotiator with insight into individual psychology; able to "sell without selling" by making all parties feel good about deal. Selected Achievements: • Turned around near-bankrupt family business network by taking over operations, identifying growth opportunities, expanding facilities and workforce, slashing costs, and focusing on quality and delivery. • Built new sales niche for dry cleaning network with "Hotel Valet" service, negotiating contracts with 16 hotels to substantially add to already high revenue streams. • Leveraged existing customer base to create new residence and office cleaning business, tapping large available workforce to build dedicate team and new revenues in competitive market. • Transformed bottom-ranked store by re-focusing on unsurpassed customer service, labor efficiencies, and reduced slippage to beat sales projections by 250%+ each month, making store top-5 performer out of 17.