Kenneth Waldhof

Background

About Kenneth Waldhof

Executive with a record of success creating and leading sales, service, conference and business operations to capture market share in Higher Ed and Retail industries. Demonstrated success building and enhancing operating efficiencies, client relationships, contract management & administration, and strategic planning. Hands-on manager and team player. Creative, conceptual leader with a history of motivating cross functional groups to achieve goals and objectives in fast-paced, hi-growth, and diverse environments. Accomplished, decisive and widely recognized for developing consumer awareness through insight, innovation and consumer focus. Extensive project management and improvement experience in a variety of disciplines ranging from IT to retail sales & service and Higher Ed business and service organizations. Extensive, diverse working knowledge of Higher Ed business, IT, Student Affairs and contract service operations. Manhattan College Director of Business & Conference Services The City College of New York Executive Director, Business & Auxiliary Services St. John's University Executive Director, Auxiliary Services Executive Director Strategic Planning & New Business Development for newly acquired campuses in NYC and LI. Director of Customer Service - Information Technology & Enrollment Management Tourneau National Service Director Seaman Furniture Company Director of Operations Strengths & Specialties: Strategic Planning & Project Management Contract Management & negotiation Business development Marketing new and ongoing products, services and operations Call Center design and management Customer Service Operations Retail Sales and Operations Management Facility Services Financial Management Process Improvement - administration, sales & service Dining Facility Design & Start-Up Expense & Inventory Control Not for Profit - Administrative Services and Operations Management Student Affairs Resident Housing