Kennette Mitchell

Background

About Kennette Mitchell

SENIOR LEVEL FINANCIAL AID MANAGER A seasoned professional with extensive, diverse experience who can assess student needs to award the best financial funding. Passionately serves as advocate for all students to enable educational opportunities. Leads personnel to champion objectives within operations and sets new standards to streamline efficiency, while adhering to set regulations. Core competencies: Talent Management, Client Education, Process Improvement, Research/Data Analysis, Company Compliance, Budget Administration, Interpersonal Skills, MS Office Highlights: •Applied Title IV experience & philosophies to grow JHU/CTY’s need-based financial aid program to over $5 million, 2,500 applications/year. •Developed awarding strategies/procedures to ensure funding for neediest families. •Implemented online application procedures. •Administrated $300K in departmental budgets; monitored over $5M of donor and JHU/CTY financial aid funding. •Successfully raised $73K for 26 students to participate in JHU/CTY programs during 5 years serving as the annual Staff Scholarship campaign Chair. •Created and generated daily reports to manage workloads, monitor spending and track donors, using Microsoft Excel/Access. •Created the JHU/CTY Financial Aid communications and policies manual. •Supervised & progressively coordinated all Federal Financial Aid Programs including Federal Pell Grant, Federal Work Study/student employment and Federal/alternative student loans. •Received consistent feedback from parents, supervisors, colleagues and school counselors regarding my ability to effectively establish rapport and my commitment to excellent customer service. •Volunteer management skills such as task assignments, communications with diverse groups of people, scheduling, implementation of check-in procedures and meal preparation for large groups following the May 2018 Ellicott City flood and care for my elderly parents.