Kent Young

Background

About Kent Young

A passionate leader revered for developing and leading teams from vision to reality with demonstrated achievements in delivering very large-scale and complex transformations. Lead customers and organizations in the following ways: 1. Customer-Centric: Engage deeply to reimagine and innovate the desired experience. Strategy: Analyze fact-based research to redefine a new vision and strategic plan. Deliver: Enthusiastically develop and lead the team with perseverance to delivery. Broad exposure to many industries, roles, and responsibilities, yet deep demonstrated achievements in the following Transformational, Operational Excellence, & Organizational Skills: • Executive leader for CEO’s Multi-Cloud & SaaS Acceleration Plan that drove a 90% reduction in service requests while keeping customer’s versions current and securing $100’s of millions in recurring revenue. • Led Datrium M&A to deliver VMware Cloud Disaster Recovery (VCDR) product to market with Amazon Web Services (AWS) • Owned Global Services portion of Michael Dell’s Ease of Doing Business program to increase Net Promoter Score (NPS) of 30+ points. Designed and drove the VCF Collaborator for strategic design of Dell EMC & VMware Proactive Support and Salesforce CRM bidirectional integration. • Managed program to acquire product and deliver an integrated next-generation virtual flight operations and resource optimization solution for the business aviation market, along with delivering mobile solution in conjunction with Apple. • Collaborated with other Deloitte Consulting subject matter experts to develop M&A Best Practices. • Senior Leader for both the largest and most complex SAP Transformations in the world (700+ Consultants). • Received top awards at Bridgestone / Firestone each year for significant improvements in enterprise-wide solutions. Eliminated a full day’s work from the Month-End Close process. • Led global Expenditure Cycle Team for the HP-Compaq M&A from design to warranty, along with the Divestiture of Agilent from Hewlett-Packard. • Implemented expenditure cycle portion of the global tax savings program saving nearly $100 million annually. Strategic Planning | Enterprise Innovations | Merger & Acquisitions | Business Development | Operational Excellence | Relentless Improvement | Program Management | Integration & Migrations | SDLC/Agile/SAFe | Data-Driven Decision-Making | Influential Leadership | Cross-Functional Team Development | Change Management | P&L Oversight