Kenya G.

Background

About Kenya G.

Passionate Builder who is devoted to Positive Change At this stage in my life, I've been doing some soul-searching. While I don't have all the answers, one thing has become clear to me: as humans, we don't have just one purpose. And one of my purposes is to build. You might be wondering,"Build what, exactly, in Kenya?" That question used to baffle me as well. I wanted a precise, clean-cut answer, but life isn't always that straightforward. Now I know, it's about building anything and everything, wherever the opportunity arises. I thrive in organizations committed to providing high-quality services and experiences across diverse communities, irrespective of race, ethnicity, socioeconomic status, or disability. If I can contribute to fostering positivity, creativity, and connection during these challenging times with a forward-thinking and consumer-driven company, that would mean the world to me. I know it might sound a bit cliché, but it's genuinely how I feel. I eagerly await your response and am thrilled to continue this interviewing process. I have a natural talent for building and a profound love for watching things grow. Notable Impacts: Contributed to framework, foundations and launch for VT’s most profitable product,"Varsity Tutors for Schools," serving over students in Title IX Schools nation-wide and generating over 1.5 million dollars. Trained veteran and newly onboarded employees in the VT4S product in addition to authoring product documentation as Market Operations Trainer. Core Competencies: Strategic Planning | Customer Success | Technical Support | Operations Support | Data Analysis | Project Execution | Process Optimization | Training & Facilitation | CRM | Analytical Thinking | Leadership | Team Management | Job Strategies: Customer-centric problem-solving to ensure exceptional user experiences Leveraging technical expertise to troubleshoot and resolve complex issues efficiently Collaborating cross-functionally to optimize processes and enhance customer support Customer Training and Education to Drive User Adoption and Satisfaction Continuous Learning and Skill Development to Stay Ahead in Evolving Industries Technical Tools: G-Suite | Adobe Suite | Adobe Photoshop | Canva | Slack | Canvas | Notion | JIRA | Zendesk | Intercom I Periscope I Tableau I PowerPoint | Prezi | Zoom | Blackboard | Discord | Python (beginner-learning)| CSS (beginner-learning)| HTML (advanced beginner)| SQL (beginner- learning)| Mac OS | Windows OS | Asana | Figma (beginner) Contact me: kenyadanielle2488@gmail.com