Keona Serrano

Background

About Keona Serrano

Visionary problem-solver and strategic planner with a passion for participant-centered program development and implementation. Twenty years experience in social service delivery including program management, policy development, innovating programs for homeless individuals and families with chronic illness, and serving at-risk youth in transfer schools. Proven success with outcomes-driven data and interdisciplinary collaboration to improve participants' health outcomes. Adept at resolving conflicts, managing various competing needs, and supporting staff development. I am dedicated to social justice and equal rights across all spectrums of race, gender, culture, and ability. My interests are focused in macro-level social work practice- creating systems that work for those they are intended to serve.