Keri Jackson

Background

About Keri Jackson

Dedicated Professional offering over 18 years of experience supporting C-suite executives and various hospital services for the Veteran Affairs and diverse medical institutions. Visionary leader with expertise in strategic planning, process improvement, project management, building best practices and customer/patient success supporting hospital leadership, and maintaining long-term relationships with internal and external customers. Persuasive communicator, exceptional project leader, and problem solver who continually improves customer/patient programs, ensuring access to patient care services. • Healthcare Management • Project Manager • Customer Success • Servant Leader • Data Analytics • Human Resources • Customer Retention • Process Improvement • Veterans Affairs Policies • Account Management • Relationship Building • Lean Six Sigma-Green Belt • Fiscal Management • Billing & Claims • Revenue Cycle • KPIs • Inpatient – Outpatient Services • Business Development • C-Suite Presentations & Reporting • Workflow • Critical Thinker & Problem-solver • Patient Care & Follow-up • Program Development • Account Service TECHNOLOGY TMS, LMS: Canvas, TRAIN, Microsoft Office, Google Suite, SharePoint, Oracle HR Smart, CPRS, VSSC, EPIC