Kerry Ingram

Background

About Kerry Ingram

Career is characterized by entrepreneurial talent and an elevated ability to do trouble shooting on LANs and WANs, Servers and Workstation operating systems, physical hardware and communications. Kerry has the ability to communicate complex concepts in a way that the customer and management can understand. He can distill the operations requirements for a business and evaluate what technology to best apply to improve the business flow. He is a firm believer that technology can help business in most situations but must be applied appropriately. He has used project management skills to short term and long term projects. He has been responsible for many software development projects as well as merging IT departments between two large engineering firms. In the process of starting a Managed Services company he created the marketing, sales and engineering to start the organization. He created the administrative materials including partner contracts, Service Level agreements and pricing and quoting models. Assembled the Operations Center and initially ran it for 18 months. Specialties: Technology Vision, Trouble shooting, Remote Support, Hardware and software diagnosis and monitoring, Problem research and resolution.