Kerry Jones

Background

About Kerry Jones

A 1st Graduate (Classics, BA) from Royal Holloway, University of London with a strong commercial and business acumen. A good general knowledge of business operations and commercial strategy from hospitality work, focused more on increasing revenue over cost-cutting - especially challenging throughout Covid. This led to a natural progression into a talent network which I enjoyed due to the commercial complexity in managing both the candidate and client company perspectives to the interview/recruitment processes, enhancing my skills in building and managing various stakeholder relationships throughout the business network and within internal teams; navigating complex socio-political structures. This built on prior experience in hospitality liaising with wine / beverage suppliers in particular to work a solution to the challenges they were facing during the pandemic; and leading teams. Within a sales context, experience managing the full sales cycle but naturally gravitate towards building rapport with new clients and new business acquisition as this brings me a high level of satisfaction, ownership and sense of achievement; results-driven and comfortable working in a fast-paced environment. 8 years' experience in business management (hospitality/retail) throughout the pandemic - Established, lead, developed bespoke restaurant delivery service during ‘lockdown’ to make up revenue from restaurant closure; making 11% of total revenue in first month- Trade & sales analysis to target trends and increase spend per head (SPH)/ basket spend. P&L analysis. Restaurant & store banking. Team leading & relationship management- Organizing and leading daily briefings; identifying points of success and those for address- Performance reviews; developing training programs for new and long-term staff. Regular 1:1’s to provide constructive feedback, handle any anxieties or concerns; being available to team members (mentorship). Leading by example, incentivizing team to meet targets and fostering collaborative environment- Staff rota's and hiring the right fit for the team and business at the time- Creating, maintaining, strengthening customer relations, even if/when something goes awry- Stock management (suppliers/partners). Tools: Cognism - Apollo - Hubspot - Sales Navigator - LinkedIn Recruiter - Salesforce - Salesloft - Excel - Microsoft - Google - AI Education: Florence Hopkins Memorial Award for showing the most promise in Classics. A-level timetable share at Harrow School; 3 A-levels, 4 AS, 14 GCSE's A*- B. Former Cadet at RAFAC. RH Women's Rugby