Kerry Rocha
Director, Customer Success at Cisco
Based in Valencia, Spain
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Seniority
Director
Department
Customer/Client Service
Location
Valencia
Industry
Software Development
Company size
95K
Contact information
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k•••••••@cisco.com
Phone
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Background
About Kerry Rocha
Dynamic and results-driven Customer Success Leader with over 15 years of experience in enterprise software. Known for developing and scaling high-performing global teams, implementing strategic plans that drive significant revenue growth, and fostering cross-functional collaboration to achieve corporate objectives. Proven track record in leading customer-centric programs, such as de-risking $300M+ in software renewals and pioneering initiatives that increased conversion rates by 25%. Passionate about leveraging data-driven insights and aligning product strategies with customer needs to enhance experiences and deliver lasting value.
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