Ketan Kumar

Deputy Manager-transaction Quality at Optum

Based in Hyderabad, India

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Seniority

Manager

Department

Other

Location

Hyderabad

Industry

Hospitals and Health Care

Company size

104K

Contact information

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Email

1 credit

k•••••••@optum.com

Phone

5 credits

+91 ••• •••• ••••

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Background

About Ketan Kumar

Experienced executive with over 15 years of diverse expertise in US Banking Collections, US Healthcare, Project Management, Customer Service and Quality Operations. Skilled in effectively managing and leading teams to ensure efficient process operations and developing procedures. Currently responsible for managing Optum Rx Member Audit Global Team (MAT) with auditors based out of India and Philippines. Demonstrates exceptional interpersonal, communication, and organizational skills, with a strong ability to motivate, plan, track, and monitor the achievement of operational goals. My team supports Prior Authorization, Specialty drugs fulfilment, Home delivery pharmacy and Home Infusion operations based out of India, Philippines, Puerto Rico, Cambodia and USA.

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