Kethan Guess

Background

About Kethan Guess

With over six years of experience in the government administration industry, I am a passionate and dedicated customer service professional who strives to provide quality support and solutions to the clients and stakeholders I serve. I have earned the C3mp certification and completed the Contact Center Basics course from FEMA, demonstrating my proficiency and expertise in customer relationship management and operational planning. As a Life Insurance Agent at Primerica since Jan 2022, I help families secure their financial future by offering them affordable and customized life insurance products and services. I also lead a team of customer service representatives at FEMA, where I oversee the inventory control and logistics of disaster relief operations. I am skilled in team building, leadership, and military operations, and I have a strong interest in psychology and veterans affairs. My goal is to continue to grow and excel in my career, while making a positive impact on the lives of others.