Kevalkumar Goti

Background

About Kevalkumar Goti

I have successfully managed and supported critical IT infrastructure, including laptop/desktop management, virtual machines, and system configurations. Highlights of my contributions include: • Leading projects in team, introducing new functionality and ensuring seamless user adoption. • Developing and implementing an Asset Inventory Tracking system to enhance operational efficiency. • Conducting knowledge transfer sessions on Microsoft Azure, endpoint security, Exchange, and VPN configurations, empowering team members to address complex issues independently. • Providing live teams webinar support and creating processes to ensure smooth execution of future sessions. Beyond my tenure at WCB Nova Scotia, I have over five years of IT experience across diverse industries, as outlined in my attached resume. This includes roles in technical support, system administration, and application development, equipping me with a broad technical skill set and the ability to adapt to dynamic environments. My proficiency with tools such as ServiceNow, Active Directory, and Microsoft Azure, combined with my ITIL v4 Foundation certification, positions me to contribute meaningfully to the IT analyst and management role.