Kevin Bailey
IT Technician 2 at Stratascorp Technologies
Based in Virginia Beach, United States
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Seniority
Staff
Department
Information Technology
Location
Virginia Beach
Industry
IT Services and IT Consulting
Company size
194
Contact information
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k•••••••@stratascorp.com
Phone
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Background
About Kevin Bailey
With a CompTIA Security + certification, I am a Tier 2 Tech Lead at SAIC, supporting the Navy's mission and enhancing the security and performance of their systems. I provide technical and procedural advice to Tier 1 and NNPI agents, monitor their calls, and train and test them for FSM rights, best practices, and customer service. I also submit tickets for service desk machines that require repairs and work on special projects as assigned.I have a strong passion for computers and technology, and I graduated with an Associate of Science degree in Computer Engineering Technology from Sandhills Community College in 2021, where I made the Dean's list and completed multiple courses in ethical hacking, pentesting, linux, networking, hardware and cyber security. I enjoy learning new things and solving problems, and I have developed skills in technical support, process improvement, and windows remote desktop. My goal is to leverage my education and experience to advance my career and contribute to my companies success.
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