Kevin Cerna

Background

About Kevin Cerna

Qualified as a level 2 claims adjuster with over 10 years of experience in the insurance industry. Currently working towards a CIP designation. Skills: Proficient in all perils. Experienced with sketching and estimating on Xactimate and Xactanalysis. Familiar with Symbility Core Logic. Experienced with Guide Wire, Policy Center, Claim Center, and custom claims software. Well versed in policy wordings. Skillful in assessing damages and determining coverage. Experienced in the restoration process of the repairs and coordinating repair schedules. Knowledgeable with repair bids and scopes of work. Skilled in the investigation and negotiation of settlements with policyholders on behalf of the insurer. Well trained in subrogation. Entrepreneurial and goal driven. Performance driven leader, responsible for mentoring and leading a team in meeting monthly targets. Sales focused by providing new business opportunities while retaining existing business. Seasoned in preparing and following established care plans in delivery of client care and customer service. Capable of working alone or collaboratively as a team member to achieve the objectives of the personal, commercial and claim aspirations of the team.