Kevin Chen
Customer Success Manager at Pentera
Based in United States
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Seniority
Staff
Department
Customer/Client Service
Location
United States
Industry
Computer and Network Security
Company size
478
Contact information
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k•••••••@pentera.io
Phone
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Background
About Kevin Chen
Results-driven Principal Technical Customer Success Manager with 8 years of experience in Cybersecurity, CPaaS and CX. Proven track record in driving revenue growth, achieving 95%+ customer renewals, and leading strategic adoption initiatives for enterprise clients across FSI, eCommerce, Healthcare, and Public Sector. Profession in: Customer Retention & Expansion (Upsell/Cross-sell) Technical Adoption & Support Data-Driven Customer Success Strategies Cybersecurity & SaaS Growth
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