Kevin Dunn
Director, Digital Cx Programs at Airtable
Based in Boston, United States
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Seniority
Other
Department
Other
Location
Boston
Industry
Software Development
Company size
918
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k•••••••@airtable.com
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Background
About Kevin Dunn
Hi, I'm Kevin! Nice to meet you! I'm a seasoned education leader, a PMP® certified project manager, and a builder of diverse, high-performing teams. Currently, I lead the Customer Education and Community teams at Airtable—and my team's work measurably improves product adoption, user sophistication, and customer retention. Prior to Airtable, I spent 8 years at HubSpot helping build and scale HubSpot Academy to its current state of maturation. I also hosted Agency Unfiltered, a weekly web series and podcast, that interviewed the leaders of agencies and services providers about growth and scale. During my time at HubSpot, I oversaw the educational content and credentialing strategy for HubSpot’s global partner ecosystem and led the teams responsible for designing educational content, certifications, and accreditations that supported our partner, developer, and architect personas at scale. My accomplishments at HubSpot have been recognized through several awards, including HubSpot Fellows, the organization’s exclusive leadership development program and accelerator for top talent, HubSpot Founder’s Club, an award for top performers, the HubSpot Marketing Champion award, given to high-impact members of the Marketing Department, and the Services Emerging Leader award, given to folks early in their career that show potential for leadership. I was also a finalist for CustomerEducation.org’s ACE Voice award, recognizing significant contributions to the field of customer education.
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