Kevin McCarty
Director of Information Technology at Mercado Consultants, Inc
Based in Washington, United States
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Seniority
Director
Department
Information Technology
Location
Washington
Industry
Civil Engineering
Company size
41
Contact information
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k•••••••@mercadoeng.com
Phone
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Background
About Kevin McCarty
Managed a $200k+ IT budget and allocated resources based on department needs- Overhauled security infrastructure by implementing multi-factor authentication achieving a 75% reduction in suspicious sign-in attempts- Implemented an IT help desk and management system to decrease issue resolve time by 80%- Created guided user tutorials to decrease help desk tickets by 73%- Audited systems and assessed overall performance- Effectively managed software, network, and cloud infrastructure- Established IT operations best practices, policies, and tools- Developed strategies to improve IT functions and overall company growth.
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