Kevin Minch

Background

About Kevin Minch

I am a future-facing and results-driven operations leader with a solid background in risk management, process improvement, and quality control/assurance. I can identify and resolve process issues and have saved the company money and time, while also increasing both employee and customer satisfaction. I am a hands-on leader, who can develop high-performing teams and coach and mentor each person for career growth and advancement. As a result, I can create a cohesive environment with high levels of engagement and performance. I can act as a change agent, working at all levels of an organization to build consensus and commitment for organizational restructuring and new initiatives. I have a talent for building trust and rapport with clients and fellow employees. I can ensure regulatory compliance and can communicate well with government authorities and external claims representatives. I have a proven track record of decreasing costs. My key areas of expertise include Strategic Planning & Execution, Operations Management, Financial Management, Process Improvement, Quality Assurance & Control, Business Process Redesign, Performance Management & KPIs, Stakeholder Relationship Management, Change Initiatives, Settlement Negotiations, Liability Investigations, Succession Planning, Dispute/Issue Resolutions, Staff Development, and Leadership.