Kevin Morrel
Customer Experience Leader who is passionate about improving Customer Satisfaction through data-driven strategies. at Tucows
Based in Oshawa, Canada
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Seniority
Other
Department
Other
Location
Oshawa
Industry
IT Services and IT Consulting
Company size
789
Contact information
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k•••••••@tucows.com
Phone
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Background
About Kevin Morrel
I am a certified and process-oriented Registry Operations Manager at Tucows, a leading provider of domain name and internet services. With over 16 years of experience in managing high-performing teams and developing strategies, I have a proven track record of delivering quality, productivity, and cost-cutting results for the company and its clients. My core competencies include supervising multiple teams of employees, planning and maintaining work schedules, updating procedures and policies, performing customer service activities, accounts receivable, and billing, and ensuring compliance with accounting principles and regulations. I also have expertise in various software and hardware programs, such as Zendesk, Redmine, Microsoft Office, PayPal, Litle, Cyber-source, and DD-pay, and I can repair windows and MAC computers. My goal is to leverage my skills and experience to support the growth and efficiency of Tucows and its partners in the domain and internet industry.
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