Kevin Otto

Background

About Kevin Otto

I have been delivering quantitative success in customer service operations, raised employee engagement and productivity, and gathered grass-roots insights into the US and European retail markets. Over ten years of international operations and store manager experience in dealing with talent acquisition, hiring process, employee relations, rewards and discipline action and human resource information systems. Managed fast-moving goods stores, experienced in multiple aspects of retail store operations, planning, and logistics. A consistent track record of success solving problems while leading diverse, goal-oriented store challenged with time-sensitive results. Throughout my career, I have been passionate about positively impacting programs and helping co-workers to promote an encouraging and inclusive culture. My former managers leveraged my empathetic and active listening skills to resolve coworker conflicts and negotiate beneficial agreements. With these qualities, I was also appointed to motivate and mentor new hires to enhance teamwork, which further fostered my cultural awareness and communication. I also bring practical German work experience to this job since I am a determined problem-solver who enjoys working proactively and thoroughly on tasks. My acquired emotional intelligence, work diversity, and creativity make me a strong choice.