Kevin Tate

Background

About Kevin Tate

Hi, my name is Kevin Tennessee Native, with a passion for solving issues and needs that will grow your business *• Efficiently navigated between multiple systems to resolve complex customer concerns as it relates to one or more products or services. • Uncovered customer wants, interests, and needs in each customer interaction to effectively save the product and offer additional products and services. • Demonstrated self-sufficiency through utilizing various support tools to research and resolve complex customer issues in a virtual setting. • Utilized virtual communication tools to work with other departments to escalate customer issues. • Communicated and use interpersonal skills to interact with coworkers, supervisor, the general public, etc. to sufficiently exchange or convey information and to receive work direction • Utilized computer hardware and software for data entry including word processing, spreadsheets, databases, email, etc.*As for my future, I hope to one day work as Lead role and work with a diverse team.*In my free time, you can find me creating content.* Strengths, Content Creation, Marketing Research, Tech support • Provides documentation of the visiting function, including intake and release of property Skills Data Entry • Interpersonal Communication • Technical Support • Data Analysis • Analytical Skills • Cross-team Collaboration • Customer Service • Ticketing Systems • Telephone Suppor