Kevin Wang

Background

About Kevin Wang

o Senior IT professional with over 20 years of technical experience in systems administration, network administration, project management, design and escalation support.o Strong analytical and problem solving skills with abilities to quickly adapt changing and competing priorities. o Proven skills for project management and team management with diversity members.o Strong client orientation and professional approach with abilities to interact with all level technical queries, inside/outside the organization. o Self-motivated to ensure maximum network availability.o Archive systems peak performance, maintain top quality standard and align business objectives.o IT projects include system implementation and integration from on-premises to cloud.o BI and data analytics for business reports and insights on different ERP systems.o Expertise in the integration of MSP, VMS and KPI monitoring tools.o Strategy Thinking in ITIL with strength in Service Design.o User-oriented supports PC & Mac: Printers, VoIP, Mobiles & Audio-Visual electronics.o Diagnosing and resolving problems, both of hardware and software.o Team leader and Help Desk builder.o Quick learner to all new technologies and skills.o Zoom / Teams / Teleconference Management.o COVID-19 pandemic, IT solutions for staff fully working from remote.o Highly organized, detail oriented and self-motivating.With my strong problem-solving and decision-making skills, I enjoy the challenges associated with resolving complex technical issues, creating business ideas and also of seeing them to their successful conclusions