Keyanna Ritchie
Associate Service Manager at Tesla
Based in Calgary, Canada
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Seniority
Manager
Department
Operations
Location
Calgary
Industry
Motor Vehicle Manufacturing
Company size
82K
Contact information
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k•••••••@tesla.com
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Background
About Keyanna Ritchie
As a Service Manager at Tesla with over a decade of experience in the retail and automotive industries, I lead a dedicated team of 12 technicians and 3 service advisors to deliver outstanding customer service and support. My role focuses on ensuring seamless operations, driving customer satisfaction, and maintaining loyalty by overseeing service processes and addressing complex inquiries. I utilize my expertise in automotive systems, operational efficiency, and team leadership to optimize performance and resolve challenges effectively. I am committed to training and mentoring my team, fostering a culture of growth and collaboration, while partnering with other departments to streamline processes and enhance service quality. Passionate about Tesla’s mission, I thrive in this fast-paced, innovative environment and am dedicated to continuous improvement and professional development
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