Keyera Paschal

Background

About Keyera Paschal

As a dedicated and results-driven Talent Operations Coordinator with extensive experience in recruitment, employee onboarding, and customer service, I excel at managing complex processes with precision and attention to detail. With a background in health services management and a Master of Business Administration focused on Human Resources, I have developed a strong foundation in both people operations and operational efficiency. Previously, at Elevance Health, I collaborated closely with recruiters and hiring managers to coordinate interviews and ensure seamless onboarding, achieved consistently high performance with a 99% success rate in meeting quarterly goals. My ability to build effective partnerships has allowed me to develop a mentorship program with senior recruiters, where I gained valuable insight into the end-to-end talent acquisition process. Earlier in my career, I served in operations and customer care roles, honing my skills in issue resolution, training, and process improvement. I am adept at managing multiple priorities in fast-paced environments and thrive on delivering exceptional customer service. With a passion for continuous learning and growth, I am highly proficient in Microsoft Office Suite, MS Teams, Zoom, and various talent tracking systems. My strong organizational, communication, and analytical skills allow me to adapt quickly to new challenges and consistently exceed expectations.