Keyonna Daniel
Quality Assurance Specialist at Uvalle Law Firm,pllc
Based in Dallas, United States
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Seniority
Staff
Department
Other
Location
Dallas
Industry
Law Practice
Company size
69
Contact information
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k•••••••@lawboss.com
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Background
About Keyonna Daniel
Astute Quality Manager with 5+ years of quality assurance experience and knowledge of customer engagement within a BPO structure. Passionate about delving into data and analytics to identify process gaps and generate solutions. Successfully spearheaded a project to enhance agent to customer communication over Twitter which later became the standard blueprint for social media customer engagement throughout the organization.
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