Khaled Aggad

Background

About Khaled Aggad

Over 3 years of experience in IT. Having technical knowledge and a set of soft skills it gives me the comfort to adapt to any working environment cope with stressful situations and an ease to build professional relationships (B2B and B2C) and put people to work together. I enjoy challenging tasks at the daily basis and developing my skills set to perform better- Incident Problem and Change Management - Client management and handling - Complex issues resolution and troubleshooting / RCA - Highly analytical and problem-solving skills - Able to multi-task in a fast-paced environment - Drive for “best practice" process - Communication skills Goals- to be able to enhance my knowledge and skills in the fields of IT service - to be associated with an organization that will provide an assured career growth and maximum professionals development- Continuous improvement of my knowledge and professional experience in IT field- Expand sense of creation, share ideas in team work and autonomous and fully driven for excellence while delivering.