Khaled Soussi

Background

About Khaled Soussi

Technology management professional with PMI & ITIL Certification. Successful record in delivering and executing projects and programs that are on time and within budgets that meet or exceed customers’ expectations. Persistence leader with highly developed ability to build consensus, manage teams, and solve problems in order to successfully meet organizations’ goals and objectives. Proven track record in: • Flexible team player, effective problem solver, and quality-driven. • Skilled in managing IT infrastructure and application development projects that achieve efficiency and cost reductions. • Managing cross-functional teams using PMI methodologies combined with ITIL best practices framework, business process analysis and improvement, change management and solution delivery. • Results focused with a proven ability to build relationships and develop ideas for continuous project improvement. • Very organized, dependable, and creative with the demonstrated ability to build diverse teams by recruiting, coaching and developing people. • Highly flexible and motivated to meet the demands of the business by being operational efficient, productive and customer service oriented. • Proficient at learning and applying new processes and technologies. • Honors include numerous appreciation and commendation letters and awards. Specialties: • Project/Program Management • IT Service Management • Process Improvement • Vendor Management