Khalid Zaman

Background

About Khalid Zaman

As a seasoned Analyst with experience in both HCL Technologies Ltd. and Cognizant, I have a proven track record of recommending process improvements and implementing solutions that optimise system functionality. My technical expertise includes installing and configuring various services, performing software installations and upgrades, and troubleshooting complex issues related to software and hardware.In my role at HCL Tech, I played a crucial part in contributing to the development, administration, and testing of disaster recovery plans. Additionally, I installed Windows Server 2016 on Virtual Machine, demonstrating my ability to work with cutting-edge technology. At Cognizant, I was responsible for handling client connectivity escalations and analyzing customer needs to create and implement appropriate solutions.Throughout my career, I have worked collaboratively with Systems Engineers to determine solutions to observed issues. I am knowledgeable about accounts lockout issues, troubleshooting, firewall and VPN management, and incident response. My experience includes configuring Group Policy Objects to create a secure Windows Infrastructure, managing and evaluating multi-protocol network elements for effective end-to-end communications, and resolving Active Directory issues, GPO, and SSO.I am committed to continually identifying, analyzing, and fixing constraints and challenges to ensure optimal performance. My ability to orchestrate integration and communication of software upgrades and escalate problems with knowledgeable support and quality service has resulted in successful project outcomes.I am a driven individual who thrives in fast-paced environments and takes pride in delivering high-quality work. With a strong technical skillset and a passion for problem-solving, I am confident in my ability to make valuable contributions to any team.