Kharla Ray

Background

About Kharla Ray

With a solid foundation in instructional design and a commitment to excellence, my role at First National Bank Texas involves crafting comprehensive training programs that integrate the latest in blended learning techniques. This dedication ensures that all team members are well-versed in both technical and non-technical aspects of their roles, consistent with the highest quality standards and regulatory compliance. At American Airlines, I honed my skills in managing training delivery and developing instructors, leading to a marked enhancement of our customer care team's capabilities. Our collaborative efforts contributed to the organization's renowned service quality, embodying a shared vision of customer satisfaction and operational efficiency.