Khetani Mashaba

Background

About Khetani Mashaba

Mashaba Khetani12 Selkirt streetGermiston south 1401+27 766071609katekhetani@gmail.comTo who it may concern I have Six years of experience as a customer service agent. In my current role at CCI,SA for MTN, SA campaign, I handle queries from customers and provide solutions,generating interest in the service and/or product offered by the company, and prepared reports. In previous roles, Ensuring feedback from customer to further improved quality service.managing and updating customer database with the status of each customer.My other skills include-Strong communication skills, in person, in writing, and on the phone-Excellent attention to detail and organization skills-Top-notch customer service-Experience in the industry and passion for the product-Adept at all the usual professional software, including Microsoft Office Suite-Administration and organizing skills -Providing support to staff and external partners/clients -Problem solving, strategic, analytical and negotiation skills -Optimist with positive outlook, copes well with stress -Decisive, independent thinker who takes advice when necessary -Hands-on team player and ‘’people’s person’’ with good listening skills -Efficient and task orientated – enjoys challenge and sees projects through to completion I’ve included my resume for your review. Please contact me if you have questions or would like to schedule an interview.Kind Regards, Khetani Mashaba