Kiersten Jones

Background

About Kiersten Jones

I have a genuine interest in working with people with a disability, youth, seniors, aged care, mental health and all facets of community service. Proven expertise in transforming the customer, employee and stakeholder experience through effective and authentic communications and engagement strategies. An exemplary leader who builds high-performing teams through creating safe and supportive cultures, where everyone collectively succeeds, thrives and makes a positive impact. Exceptional communication skills, inimitable energy, incredible capacity to deliver, and meticulous attention to detail ensure immediate and lasting success. Proud mum and passionate advocate for family-friendly, flexible workplaces. Case management/coordination/client retention/community engagement is where I direct my professional attention. I have a sound understanding of the NDIA and currently self manage a plan for a family member. I am also a very proud foster carer and have 17 years experience within this space. I am an experienced Business Manager with a demonstrated history of working in the direct selling industry. Skilled in Business Planning, Coaching, Sales Management, Management, and Account Management. I am a strong professional who seeks out opportunities to learn. I have an Associate Diploma focused in Leisure and Recreation from University of Technology Sydney and a cert IV in Community Services. I have completed the NDIS new worker orientation module, NDIS Worker Orientation Module: ‘Quality, Safety and You, Lifeline’s Accidental Counsellor course, mental health first aid and hold a current First Aid certificate. Ive recently been exploring Assets Based Community Development and Im fascinated by the opportunities in this space. feedback May 2024-"You present extremely well and with great confidence. You have a lot of natural wisdom and diplomacy. And you are a very intuitive and high-level problem solver. But at the end of the day, what matters most, is that you meet and exceed your targets. Through planning, strategy and application. That's what I see. A highly competent and experienced professional"*Note: Any views expressed or shared by me on this forum are part of my inherent & collective knowledge gained over several years of experience & depth of community networks. They do not necessarily reflect the direct ideas or beliefs shared by organisations that I work / volunteer for or with. I am my own voice, and do my best to ethically advocate on issues of interest