Kiko Kellway
Virtual Chat Operator at Scholars Portal
Based in London, Canada
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Seniority
Other
Department
Other
Location
London
Industry
Higher Education
Company size
20
Contact information
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k•••••••@scholarsportal.info
Phone
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Background
About Kiko Kellway
I hold a Master of Library & Information Science at Western University, and have a strong foundation in library services, information literacy, and classroom instruction. I am currently the Information Services and Marketing Librarian at Woodstock Public Library, supporting the library’s marketing and information services. Additional experience includes providing virtual reference support to Ontario university students and faculty at Scholars Portal and assisting Fanshawe College students and faculty with research and resource needs. At Woodstock Public Library and Scholars Portal, I contribute to enhancing user experiences by offering patient and effective virtual and in-person reference services. Motivated by a commitment to accessibility and knowledge-sharing, I collaborate with teams to support diverse patron needs. I aspire to foster inclusive learning environments and empower communities through equitable access to information.
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