Kim I.
Customer Support Manager at Fortis Pay Pro
Based in Orlando, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Orlando
Industry
Banking
Company size
3
Contact information
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k•••••••@fortispaypro.com
Phone
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Background
About Kim I.
Growth-focused, innovative professional with over 12 years’ experience expanding business coverage, while managing product and brand development in the retail and small business sector. Instrumental in acquiring and retaining new customers through detailed market monitoring, trend analysis, social media and inbound marketing strategies. Well-versed in building new brands as well as defining product requirements and delivering new product innovations across targeted market segments. Demonstrated ability to assess customers' needs and recommend appropriate products, solutions, and service achieving customer trust for sustainable business growth. Articulate communicator with proficiency in rapport building across multi-disciplinary functions, stakeholders, and senior leadership.
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