Kim Mattox

Background

About Kim Mattox

As an Account Executive and Service Delivery leader, I am innovative, consistent, and successful in delighting clients with my outstanding service. I am skilled at developing IT business and delivering outstanding account management for multiple verticals such as manufacturing, retail, healthcare, finance, education, energy, government, retail, automotive, and transportation. With my natural leadership instincts, I inspire, empower, motivate, and delegate to team members. I have excellent communication skills, focused on listening, delivering engaging presentations and demonstrations, and driving fair negotiations. I particularly enjoy building productive relationships, forming strategic partnerships as the go-to-partner, serving as a trusted advisor to C-level, and building consensus across organizational levels. Areas that I excel in include: cyber security; client contract renewal; client retention; vendor relationship management; forecasting; multimillion-dollar P and L accountability; exceeding service-level agreements; cost control; full life cycle project management; process improvements; operational strategy; multi-level and multi-client global account management; and, organization development.