Kim Ritter

Background

About Kim Ritter

As a Product Manager at Bank of Hawaii since 2021, I specialize in enhancing merchant processing efficiencies by implementing and negotiating solutions tailored to client needs. My responsibilities include managing contracts, launching solutions, onboarding clients, and collaborating with processing vendors to address escalations and ensure resolution. Marketing efforts focus on increasing visibility for merchant solutions, while supporting the sales team with knowledge transfer and solutioning to drive retention and growth. With over 4 years of experience in product management and a proven ability to align strategic initiatives with organizational goals, I leverage skills in social influence, workload prioritization, and product vision to deliver impactful outcomes. My dedication lies in fostering collaboration and delivering tailored solutions that empower clients and contribute to the success of our organization.