Kim Sullivan
Chief Operating Officer at Compuquip Cybersecurity
Based in Raleigh-Durham-Chapel Hill, United States
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Seniority
C-Team
Department
Operations
Location
Raleigh-Durham-Chapel Hill
Industry
Computer and Network Security
Company size
66
Contact information
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k•••••••@compuquip.com
Phone
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Background
About Kim Sullivan
A performance driven leader who has built teams that specialize in providing excellent IT service and support to small and medium sized businesses. I have a track record in launching new value added services & exceeding her organization’s revenue and customer retention goals.I have a passion for building collaborative & strong partnerships throughout the organization to achieve overall process efficiency & customer satisfaction. Highlights:• 15+ years of Leadership and Customer Management Experience.• Ability to blend strategic initiatives to drive efficiency and increase CSAT with tactical execution.• Passionate about proactive customer support delivery.• Experience with building data-driven decision-making culture by implementing operational dashboards for internal and external consumption.• Experience in building, mentoring and sustaining local and regional support teams.Specialties:• Customer Service Management• Operations Management • Customer Adoption & Metrics Analysis• Team Building & Mentoring • Leadership • Process Improvements
Decision-makers
Other people at Compuquip Cybersecurity
- ADDirector
Abrael Delgado
Director of Services · Information Technology
- DRStaff
David Rosenwald
Sales · Sales & Business Development
- KRManager
Katie Riley
Project Manager · Information Technology
- DAStaff
Daniel Aldecoa
Security Engineer · Information Technology
- DEStaff
David Elimelech
Network Security Engineer · Information Technology
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