Kim Tenlenius

Background

About Kim Tenlenius

I'm a Customer Care professional with a lot of international experience in Global Service Center tool and process development. I have proven my self in project management and have deep knowledge and track record of well implemented Change Management, Quality Management, Communication and Trainings. I have been super excited of working in all of those interesting development projects with a lot of great professionals in many different fields of business. I have excellent practical knowledge in agile change methodologies. My special interest is in learning about new systems and technology, most recently AI all capabilities. My goal and motivation is to provide best modern solutions and processes to solve challenges in daily work. There is always a way to improve the operations. There is no problems, there is only challenges to be solved! Specialties: Payroll administration (municipal sector), Global Service Centers and Customer Care, Process Development, IT Tool Development, Quality Development, Project Management, Management and Team-leading, Data Management, Change Management, Communication and Training, Consulting and Thinking out of the box. Solution Innovation in general. Knowledge in Teal methodology.