Kim W.

Background

About Kim W.

Engineering, Product, and Business Operations leader. I am known for client-focused, streamlined, and data-driven solutions with emotional intelligence (EQ). I strive to uplift the people around me, and create an environment where people and technology thrive together, to accomplish more than they could apart. Promote and encourage others to value difference when working in diverse teams. Understand and orchestrate KPIs across organizations. 15+ yrs of Business Operations, Project, and Program Management. Keen ability to sense and mitigate risks. Extensive experience in DevOps, SaaS, and enterprise applications, implementations, and migrations of business systems, complex technical projects, growth to acquisition startup. EQ. AREAS OF EXPERTISE • Program/Project/Product Management • Business Transformation & Process Improvement • Integration, implementation, migration of business solutions and products • Building Trusted Relationships • Engineering, DevOps • Enterprise products & services • Leadership & Coaching • Business Planning & Analysis • Risk Assessment & Mitigation CAREER HIGHLIGHTS o Product Implementation of new Content Management System (CMS) platform for on-demand, self-service, customized, product demos in support of Sales Organization o Implementation of super-sized cloud infrastructure platform in support of emerging technology at Fortune 100 company o Reduced implementation time-to-market of Cloud Hardware infrastructure platform by 30%. Drove a creative process change. o Implemented industry-changing software that enabled new remote connectivity and automation to network functionality and tuning, manual to that point.$17.6 million program budget o Managed the migration and integration of products, services, and technology of a well-known satellite entertainment service, into existing business systems o Created 3 departments from ground up (Credit, Collections, Fraud). Created best practices, processes, and procedures, used company-wide, resulting in lowest figures (best) in regional history. Created employee recognition program