Kimberly Ackers
Customer Relationship Management Coordinator Japan and Guam at University Of Maryland Global Campus
Based in Yokota, Japan
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Seniority
Other
Department
Other
Location
Yokota
Industry
Higher Education
Company size
6.4K
Contact information
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k•••••••@umgc.edu
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Background
About Kimberly Ackers
As CRM Coordinator for the Japan and Guam Regions of UMGC Asia, I leverage Salesforce and Tableau to strengthen student engagement, streamline outreach, and deliver data-driven insights that guide enrollment and retention strategies. I am passionate about connecting data, creativity, technology, and strategy to create systems that support both institutional goals and student success. By collaborating across academic, IT, and operations teams, I help ensure CRM processes are not only efficient, but also aligned with the long-term objectives. Looking ahead, I am eager to expand my impact in higher education by through building scalable solutions, leading cross-functional initiatives, and empowering teams to make informed, strategic decisions.
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