Kimberly Downes

Background

About Kimberly Downes

Compassionate and detail-oriented administrative professional with over 5 years’ experience in the non-profit, healthcare, and community support sectors. Skilled in donor and database management, CRM systems (Salesforce, eTapestry, ThankQ), and providing high-quality administrative support. Proven track record of handling sensitive information with professionalism, empathy, and discretion. Currently working in fundraising at the ISPCA, I have developed strong interpersonal skills supporting campaigns, engaging with donors, and contributing to events and public outreach. My background also includes direct client-facing roles supporting older people and patients in hospital and community settings. I am passionate about people-centred work and now looking to apply my experience in a more direct support capacity, particularly in areas related to trauma-informed care, advocacy, and community wellbeing. Always eager to learn and grow, I value organisations that put empathy, dignity, and impact at the heart of what they do.